C l i n i c   b y   t h e B a y
[FALL 2011]
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"May we have eyes to see those who are rendered invisible and excluded, open arms and hearts to reach out and include them, healing hands to touch their lives with love, and in the process heal ourselves."

Thanks to our medical partnership with Laboratory Corporation of America, we can order the tests our patients need as part of the comprehensive, high quality care that we provide at Clinic by the Bay.
LabCorp generously provides all of our patients with needed lab tests at no charge. On average, LabCorp conducts over 80 tests for our patients every month. Such tests include pap smears as well as measuring cholesterol levels, screening for diabetes or anemia, thyroid function, and the overall health of the liver and kidneys.
LabCorp is also integrated with our clinic’s electronic medical records (EMR) system, Practice Fusion. Receiving lab results electronically saves valuable time and money, and is good for the environment.

“Our participation with Clinic by the Bay allows us to help provide care and reach the underserved in this community of the San Francisco Bay Area,” says David Sosa, Key Account Executive at LabCorps, San Francisco. “We are also then able to provide the level of quality service that many insured and financially able patients receive routinely. It is gratifying to be supportive for people in such need."

We are grateful to the Clif Bar Family Foundation for their multi-year support of Clinic by the Bay since July 2010.

For the last two years, the Clif Bar Family Foundation has generously provided financial and in-kind contributions to the clinic. Their partnership reflects our shared commitment to building a stronger, healthier community.

Staff & volunteers digging the Clif Bars!
According to Alison Justice, Program Manager at the Foundation, “The Clif Bar Family Foundation is proud to support Clinic by the Bay and their truly community-based solution to the health care crisis. That so many retired doctors, nurses, and other volunteers give so generously of their time and talents to care for the health needs of the uninsured is inspiring to us all.”
Our free monthly workshops take place at the clinic. All community members are welcome. Call us at (415) 405-0222 to reserve your spot! Upcoming sessions:
HolidayStress & Eating
Tuesday, December 6, 2011
1:00 pm
(lunch provided)
Saturday, December 10, 2011
11:00 am
Ask Your Pharmacist
Tuesday, January 10, 2012
1:00 pm
(lunch provided)
Saturday, January 14, 2012
11:00 am

Eligibility Screening
& Registration:
Monday 4:00 pm - 6:00 pm
Tuesday 4:00 pm - 8:00 pm
Wednesday 11:30 am - 1:30 pm
Thursday 10:30 am - 6:00 pm
Primary Care Clinic
for Registered Patients:
Tuesday 4:00 pm - 8:00 pm
Thursday 10:00 am - 6:00 pm
Available Services:
Primary and preventive care, general health exams, prescription assistance, specialty care referrals, community resource referrals, health education
One Year Anniversary Gift:
Free Flu Shots for the Community
On November 9, 2011 - a sunny day in the Excelsior - Clinic by the Bay kicked off its first anniversary celebrations by giving away free flu shots to the community.
Our dedicated volunteer staff that day -- including four nurses, one medical assistant, one pharmacist, two translators (Spanish and Cantonese), and four front desk volunteers -- helped us provide 162 free flu shots that day. That's roughly one flu shot every six minutes!
"It was an exciting and energizing day for everyone at the clinic," reflects Maria Silveira, Clinic Manager. "Many community members appreciated getting to know the clinic, and nurses had fun doing public health outreach, giving shots to people who want to take care of their health."
We are grateful to the Vesper Society for their generous underwriting of our flu shot clinic, to the Clif Bar Family Foundation for their in-kind contribution of Clif Bars for all our patients and volunteers, and to all of our partners who helped us get the word out across the community.
Clinic by the Bay:
One Year Older & Growing!
A full house turns out at Scoma's Restaurant to support our working uninsured neighbors

We're one year old and growing each day!
Clinic by the Bay continued one year anniversary celebrations at Scoma's Restaurant on November 15. We packed a full house of new and continuing supporters, including a broad turn out from the business communities of San Francisco and Daly City.
We celebrated our clinic's success over the last year:
  • Expanded from 8 to 12 hours per week of primary care, including two evenings;
  • Enrolled over 500 low-income, uninsured adults;
  • Completed over 1200 patient visits and more than 1000 referrals to needed diagnostic and specialty care;
  • Reached more than 500 people through our health education workshops and community health fairs
  • Engaged over 75 medical and nonmedical volunteers -- 6,500 hours of service valued at $240,000.
In the year ahead, the clinic will continue to grow each month by increasing hours of operation and engaging more volunteers to provide free, high quality health care to more of our working uninsured neighbors.
Our warmest thanks to Scoma's for hosting Clinic by the Bay's celebration for a second year in a row. We are also grateful to all our of sponsors, including our Champions: CAL Insurance & Associates, Inc., Geneva Mission Lions Club, Recology, Inc., and Small Business California.
Photos from our one-year anniversary event can be viewed online.
Fortunato's Story:
"I'm treated very well at Clinic by the Bay."
Fortunato, a Daly City resident for the last three years, was working as a line cook when he first came to Clinic by the Bay. He is a monolingual Spanish speaker, and works to support his family who still lives in Mexico. He learned about our clinic during a haircut appointment on Mission Street when he noticed a flyer in the barber shop’s window. His barber encouraged him to go the clinic, and he came right away.

He last saw a doctor in 2009, when he had been strongly advised to get good follow-up care for his high blood pressure. After he lost his employer-paid health insurance, Fortunato could no longer afford to get the blood pressure medication he needed for over one year.

When he finally arrived at Clinic by the Bay, Fortunato expressed concerns about needing to control his blood pressure. We learned that he lived alone, with little support or food. Our resource specialists connected him with a range of community services, including rental assistance and food pantries. Through our partnership with Walgreens, Fortunato was able to get low-cost prescription medications to control his blood pressure once again.

Almost two months after his first visit at Clinic by the Bay, Fortunato developed a severe headache and weakness on one side of his body. A friend dropped him off at the emergency room at Kaiser Permanente in South San Francisco. They discovered that he was suffering from a stroke. He was hospitalized for more than one week at Kaiser.

Case workers at Kaiser have been relieved to know that Fortunato has reliable primary care through Clinic by the Bay. Fortunato, however, was concerned about his medical bills and brought them to the clinic. Our volunteers contacted Kaiser to learn that all his hospitalization bills had been waived through Kaiser's charity care program, and in turn they reassured Fortunato that he did not have to worry about any unpaid medical bills.

He continues to receive primary care and attend health education workshops at Clinic by the Bay. We also continue to coordinate his rehabilitation and follow-up care in partnership with Kaiser and San Mateo Medical Center.

Fortunato often tells others how grateful he is for the care he has received through our clinic, “I’m treated very well at Clinic by the Bay.”
Michelle Morales
Michelle Morales is a San Francisco native, born, raised and educated in the City. She grew up within six blocks of the clinic’s current location in the Excelsior.

She learned about Clinic by the Bay and applied to volunteer before the clinic had even opened. A friend’s mother told her about the clinic opening and our call for volunteers when Michelle was looking for the right place to give her time and talents.

When asked why she chose to volunteer at Clinic by the Bay, Michelle explained, “I volunteer at Clinic by the Bay to be an active part of the community that I know so well.”

Michelle brings to her volunteer work both a bachelor’s degree in psychology and her Spanish speaking skills. She serves as both an Eligibility Screener and as a Resource Specialist at our clinic. She interviews potential patients to verify that they meet the income and zip code requirements to receive our services. She also refers patients to a broader range of community services that complement the medical care that Clinic by the Bay offers. These services include food stamps, employment, housing, dental resources, education or vocational training, mental health or substance abuse, legal assistance, and other resources.

“When I meet patients and they get emotional about their struggles, their health issues, and other life difficulties, you realize how important Clinic by the Bay is for the community,” says, Michelle. “We all have a right to be healthy.”
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Address postal inquiries to:
Clinic by the Bay
4877 Mission Street
San Francisco, CA 94112
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